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Session Policies
Sessions may be used or refunded within 12 months of purchase for purchases made on or after January 1, 2026. Sessions purchased before January 1, 2026 may be used or canceled through December 31, 2026.
Note: If you purchased a session package before June 2025, you can schedule a single session and enter your package code during the Checkout process. The package code will serve as your discount coupon for each unused session. For any inquiries, kindly write to customerservice@tatlife.com.
You may reschedule your appointment as long as it’s at least 72 hours in advance.
Cancellations made less than 72 hours before your appointment, and no-shows, are non-refundable.
Refund requests must be submitted in writing and will be processed within 30 days. Please email your request to customerservice@tatlife.com. All refunds must be requested within the applicable one-year timeframe.